Third Party
Property Damage

We have a unique approach to dealing with third party property damage. By intervention we are managing to drive down overall claim spend for our clients which we are happy to demonstrate.

Our teams are experienced in dealing with Highways and Crown Property damage and Network Rail bridge or level crossing strikes. With a team of Civil and Structural Engineers, we can analyse the costs presented to ensure the correct amount is being claimed and the claim is not exaggerated.

We also excel where damage has occurred to boundary walls, fencing, roller shutter doors, commercial cladding, landscaping, anything on a petrol forecourt or damage to railings, gates and bollards. With specialist surfacing professionals on board, we are able to evaluate spills to tarmac including bore hole analysis where necessary.

Our turnaround times from instruction to settlement of the claim are industry leading, as are the savings we can achieve through ensuring the correct technical adjustment of the claim.

When a third party prefers to opt for a full repair rather than a cash settlement, we utilise our contractor network who specialise in third party property damage, or we use our employed trades. We provide emergency call outs where incidents may be recent and there is an imminent danger to the public or to the integrity of the structure of the building. We make sure that the third party is provided with a point of contact to ensure we treat each circumstance with the most appropriate and effective solutions.

Our network is made up of specialist contractors and our own trades who are able to act quickly with excellent results. The results are monitored to make sure we deliver the best service on site. Our ethos with third party repairs is based on indemnity which ensures only the damage caused is repaired or replaced.